Frequently Asked Questions
What schedule frequency is best for me?
Every customer has different needs. With that said, a good guideline is as follows. If your yard is well maintained, have 2 or more dogs, you frequent your yard often and/or have cook-outs, guests over, etc. then weekly service is recommended.
What happens if I need to skip a service date?
We ask that you give a 24-hr cancellation notice by phone, text or email. If your dog is away from the yard for the missed period, you will not be charged. If your dog does business as normal during the missed period, rates will remain the same.
What is my scheduled day of the week?
Your scheduled day(s) of the week will be identified when starting new service with your preferred choice taken into consideration. Changes may occur. Regardless, you can always count on us to perform as scheduled!
What happens if my gate's locked on my day of service?
If your gate is locked during the service call and we are unable to service, charges will remain the same.
Can my dog(s) be out in the yard during servicing?
In most cases, yes. Plenty of our customers leave their dogs outside while we service the yard and we do get along great with dogs. However, there are some cases when a dog will not let our worker into the yard and will not allow us to scoop the yard. If you know that your dog/s is not good with strangers or is very territorial then we ask that you restrain or confine your dog/s during service.We don’t want to take unnecessary risks with your dog or our employees.
I keep my yard lock, how does Poop Tech circumvent?
Your Keeping your yard locked is no problem. Most customers provide a copy of a gate key or lock combo (preferred). However, if you wish to not provide either or your yard is locked from the inside, we will need to coordinate times for the gate to be unlocked so that we may perform service.
Responsible and Reliable
While Poop Tech primarily serves residential homes our services also extend to apartments, retirements homes and other businesses!
Once proudly serving our nation and upholding the constitution, Poop Tech is owned and operated by veterans of the U.S. Military. You can trust the professionalism and commitment of our company.